Last updated: 2 October 2026
These Terms of Service ("Terms") govern your use of Ad Flare Digital, operated by Ad Flare Digital Ltd, registered in England & Wales. By accessing or using our platform at adflaredigital.com and all of its subdomains, including my.adflaredigital.com, portal.adflaredigital.com and leads.adflaredigital.com, you agree to be bound by these Terms.
1. About Ad Flare Digital
Ad Flare Digital is an AI-powered marketing automation platform. It allows users to generate scripts, voiceovers, and videos using artificial intelligence, and to publish that content to connected social media accounts including Instagram, YouTube, and TikTok. It also offers lead generation: finding businesses that match your target customer and sending them personalised outreach emails from your own mailbox.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business. By using Ad Flare Digital, you confirm that you meet these requirements.
3. Account Registration
To use Ad Flare Digital, you must create an account. You agree to:
- Provide accurate and complete information during registration.
- Keep your login credentials secure and confidential.
- Notify us immediately of any unauthorised access to your account.
- Be responsible for all activity that occurs under your account.
4. Connecting Social Media Accounts
Ad Flare Digital allows you to connect your Instagram, YouTube, and TikTok accounts to publish content. By connecting these accounts, you:
- Authorise Ad Flare Digital to publish content to those accounts on your behalf.
- Confirm that you own or have the legal right to manage those accounts.
- Agree to comply with the terms of service of each respective platform (Meta, Google/YouTube, TikTok).
- Accept that Ad Flare Digital's use of TikTok API Services is subject to TikTok's Terms of Service.
5. Lead Generation & Email Outreach
If you use our lead generation service, you are the controller of the business contact data used in your campaigns. You decide who to contact and why, and Ad Flare Digital processes that data on your behalf as described in our Privacy Policy. You agree that you will:
- Only contact businesses about products or services relevant to them, and have a lawful basis (usually legitimate interests) for doing so under UK GDPR.
- Comply with the Privacy and Electronic Communications Regulations (PECR). In particular, you will not send unsolicited marketing emails to individuals, sole traders or partnerships without their consent. Unsolicited outreach without consent is only permitted to limited companies, LLPs and similar corporate bodies.
- Clearly identify your business in every email and never disguise or conceal who is sending it.
- Keep the unsubscribe link our service adds to each email, and honour every opt-out and objection promptly. Opted-out addresses are suppressed automatically and must not be contacted again by any other means.
- Only connect a mailbox you own or are authorised to use, and follow your email provider's terms and sending limits.
- Review AI-written emails and make sure they are accurate and not misleading, including any claims about results, clients or testimonials.
- Pass on to us, or deal with, any data protection request you receive about contacts found through our service.
We may pause campaigns or suspend lead generation features if we reasonably believe they are being used in breach of these Terms or the law, for example where they cause high complaint or bounce rates.
6. Acceptable Use
You agree not to use Ad Flare Digital to:
- Publish content that is unlawful, defamatory, harassing, abusive, or fraudulent.
- Infringe any third-party intellectual property rights.
- Violate any applicable laws or regulations, including those in the United Kingdom.
- Upload malware or any code intended to damage or disrupt our platform.
- Attempt to gain unauthorised access to any part of our systems.
- Publish or send spam, misleading advertising, or deceptive content.
- Collect or use personal data for purposes other than legitimate business outreach, or resell lead data obtained through our service.
- Violate the community guidelines or terms of service of any connected social media platform.
7. Content Ownership
You retain ownership of any content you upload to Ad Flare Digital. By using our platform, you grant Ad Flare Digital a limited, non-exclusive licence to process, store, and transmit your content solely for the purpose of delivering the service.
You are solely responsible for ensuring that all content you publish through Ad Flare Digital complies with applicable laws and platform policies.
8. AI-Generated Content
Ad Flare Digital uses artificial intelligence to generate scripts, voiceovers, and video content. You acknowledge that:
- AI-generated content may not always be accurate, complete, or suitable for your purposes.
- You are responsible for reviewing and approving all AI-generated content before publication.
- Ad Flare Digital makes no warranties regarding the accuracy or fitness of AI-generated content.
9. Payments & Cancellation
Ad Flare Digital is offered on a subscription or pay-as-you-go basis. By making a payment, you agree to our current pricing. We reserve the right to change pricing with reasonable notice.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial periods unless required by law.
10. Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the platform. We will provide notice where reasonably practicable. Upon termination, your access to the platform will cease and your data will be handled in accordance with our Privacy Policy.
11. Disclaimers
Ad Flare Digital is provided "as is" and "as available." We do not warrant that the platform will be uninterrupted, error-free, or free from viruses. We are not responsible for the policies or actions of third-party platforms (Instagram, YouTube, TikTok) including their decisions to restrict, suspend, or remove your accounts or content.
12. Limitation of Liability
To the fullest extent permitted by law, Ad Flare Digital Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability to you shall not exceed the amount you paid to us in the 3 months preceding the claim.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice on our platform. Continued use of Ad Flare Digital after changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms, please contact:
Ad Flare Digital Ltd
London, United Kingdom
Email: hello@adflaredigital.com